I’ve lived in cities that had IKEA stores before so this wasn’t my first venture and I know how the system works. There are a lot of ‘rules’ at IKEA and you have to pay attention to get in, pick out your wares, and get out successfully. This just wasn’t possible from what I saw. When you enter there is an escalator and the idea is to go upstairs, look through the rooms and pick large items and then when you come back down, you get a cart and put your small goods. People were trying to push the carts up the escalator and the employees were scolding them over and over. Upstairs was no better. Imagine thousands of Sacramento residents with kids in tow navigating through a store that has clearly marked arrows on the floor showing you which direction to go but still going the opposite direction? They were loitering all over the place, backing up the flow of customers, and basically couldn’t get with the program. We picked out a few things and proceeded downstairs. Chaos. More of these people blocking the aisles and letting their kids climb on everything (one woman was changing her baby’s diaper in one of the display cribs) and making the whole experience more tiring. Finally, an hour and a half into our journey we decided to call it quits. We grabbed a catalog and will order online.
My advice for now is to avoid this place at all costs unless you’re willing to spend half a day and wade through thousands of idiots just to get a $2 vase. The only saving grace is that I bet Target will be pretty empty come March 1st, which is good for me.