It’s been a while since we’ve discussed the pros and cons of the current queue system at the Lyon Village Peet’s Coffee.Â Since then, a few of us (namely, Sac-Eats and RonTopOfIt, and I) have conjured up our ideas for improving the process flow at Peet’s, including sketching out how we’dÂ change up the store to make it more customer friendly during the veryÂ busy parts of the day. Here’s how we could changeÂ the entireÂ store:Â
- Picture the store as though it has nothing in it.Â
- OK, now add a new entry door in the angled area where the cream & sugar counter is now.Â The existing door would stay.
- Walk in that new door.
- The bean counter will be directly to your left, and it will be set back further than where the cash register counter is now.
- Directly ahead of you will be where you order DRIP COFFEE ONLY.
- Ahead of you and to the right is where you will order espresso drinks.
- Between the drip and espresso counters will be the baked goods case.
- Perpendicular to the baked goods case (but with a 6′ buffer of floorspace) will be a long, two-sided counter for cream, sugar, and lids.
- Retail items (teapots, shirts, etc.) will be moved to the corner near the bean counter.Â Many items will be display only with the inventory in the back room.
- The tall counter where people can sit facing Fair Oaks Boulevard will be gone, and in its place would be large roll-up doors similar to those at Capital Garage and Riverside Clubhouse that would be opened during nice weather.Â This would open up the space more and allow customer spill-over into the outside patio area.
Taking it a step further, Peet’s could buy Scandia Down out of their lease. (Who shops there anyway?) Peet’s could expand into their space.Â Scandia Down could move to where that record store was.Â
Sac-Eats agreed that Miyagi and Grebitus & Sons could stay, but we’d also move some of the other boutiques.Â He suggests moving Noah’s Bagels from Loehmann’s Plaza to Lyon Village, and why not put in a Naia Gelato place (still can’t get the links to work on my machine, so visit http://www.gelaterianaia.com/) that would stay open late.Â Naia could have a small Peet’s counter in it too.Â Miyagi’s bar could stay open late.Â This would turn Lyon Village into a destination, rather thanÂ the “grab and dash” (I just made that up) shopping center it is now.
While shopping at Home Depot (Emigh Hardware is far superior, but they don’t carry everything), I saw a guy wearing an official looking Peet’s Coffee jacket, and I was so sad I didn’t have my “architectural renderings” with me (poorly drawn lines on scratch paper.)
What are some of your retail daydreams?