Since I spend so much time on this here log of Web talking about government failure, I thought I’d share a recent government success story: Calling the City of Sacramento Department of Utilities.
The Cool household woke up Friday morning with weird-looking water. A call to the Utilities hotline (311) got an agent dispatched to our home within about an hour to take samples (luckily, the water had normalized by then). It was like an in-home field trip for the kids. And then I just got off the phone with another science-talking-guy from the Department, who went over all the results (no contaminants, trace remnants of iron and manganese which suggested an open fire hydrant around the time of “The Incident”).
All in all it was satisfying to have a quality encounter with the government. U-S-A!!! U-S-A!!!
I’m not sure of the relevant legal issues but this just “didn’t feel right.” I believe this was a CHP officer doing a speed trap right in the entrance to my polling place this morning on Broadway near 59th Street. 
In doing my homework on the slate of 

